Microsoft Graduate IT Technical Support Internship Programme 2017 – Interns4Afrika

Microsoft is the worldwide leader in software, services, devices and solutions, founded in 1975. As a leader in platform and productivity for the mobile-first, cloud-first world, we believe in what people make possible. Our mission is to empower every person and every organization on the planet to achieve more. I am because we are” – the popular African proverb asserts. It also best describes our relationship with the continent of Africa over the last 20 years.

We are recruiting to fill the position below:

Job Title:
IT Technical Support Internship Program

Location: Lagos

Program Summary

  • The Interns4Afrika program offers talented young people a unique experience with a dynamic and agile technology organization on the African continent.
  • You will work for 6 months with a Microsoft partner on real projects, collaborating and learning from your colleagues.
  • Whether you’re aspiring for a future in sales, this is your chance to kick-start your future
  • To give you the best chance of success 4 weeks of your internship will be dedicated to developing world class business and technical skills.
  • We’ll support you to rapidly develop your capabilities through the (virtual) classroom and the great work you will do.
  • The competition for a place on Interns 4Afrika is tough but if you are entrepreneurial with a passion for technology, are keen to continue learning and have a flexible can-do attitude we want to hear from you. Join us today, and help shape the Africa of tomorrow.

Job Summary

  • World-Class Skills is about Microsoft plans to develop a Self-sustaining, world-class education platform, both online and offline, to help Africans develop skills for entrepreneurship and improved employability and competitiveness.
  • Microsoft, in partnership with the host organization, offer you a unique opportunity to kick start your career. The internship program will provide you with a real-world work experience and new skills while working for a leading technology organization on the African continent.

The Position

  • If you are passionate about driving advances in technology to help Microsoft customers solve big problems and remain competitive in a cloud-first, mobile-first world, then the Interns4Afrika technical path could be right for you.
  • If you follow the technical path Microsoft and our partners will build upon your existing technology skills and support you to learn the latest Microsoft technologies.
  • Complete Microsoft certifications to fulfil your potential as Microsoft technical expert.
  • Our partners have a diverse range of technical opportunities.
  • Become a Microsoft CRM Online Expert and train others to capitalize on the CRM cloud opportunity.
  • Or build and manage enterprise, mobile, Web and Internet of Things (IoT) apps faster as an Azure Specialist.
  • Maybe you would like to support customers to use the cloud-based collaboration and productivity tools as Office 365 Specialist.
  • Or perhaps a role as a Data Platform Specialist will suit you, using data and insights to engage with customers and stakeholders, delivering improved customer value and operational excellence.
  • If you want to build a breadth and depth of knowledge in modern technologies to become ‘cloud-ready’ IT professional, then what are you waiting for…

Responsibilities

  • Troubleshoot and resolve customers problems
  • Deployment of Office365 solutions to customers
  • Support Office365 tickets as opened in the helpdesk partal
  • Provide training to customers on Office365 capabilities
  • Support the marketing team on Office365 technical issues
  • Sever administration
  • Test and document software
  • Database management
  • All tasks concerning the installation, migration and support of a sever system
  • Microsoft Cloud products installation and support

Requirements
We want to hear from you if:

  • You are able to commit to completing full time internship for 6 months
  • You are currently in education or have graduated from an Undergraduate or Postgraduate course within the last 12 months
  • You have a BA/B.Sc in a Business related or IT degree
  • You have right to work in the country in which you are currently located

A technical intern should have:

  • Problem Solving skills
  • LAN Knowledge
  • Help Desk Experience
  • Verbal Communication
  • Operating Systems
  • Phone Skills
  • Customer Service
  • Quality Focus
  • PC Proficiency
  • System Administration

Application Closing Date
Not Specified.

Method of Application

Interested and qualified candidates should:
Click here to apply online

Note

  • Don’t forget to sell yourself on your application form and in your CV as the competition for this internship is tough!
  • If you have already applied and wanted to change some information, please send an update to: y4Afrika@microsoft.com We won’t accept any new application through e-mail.
  • Candidates who are currently doing National Youth Service will be disqualified.

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