HouseKeeping Supervisor at a Highly Rated Ultra-Luxury Hotel – FlexEdge Limited

FlexEdge – Our client, a highly rated ultra-luxury hotel in the Federal Capital Territory Abuja is recruiting suitable, qualified and well experienced candidate to fill this position:

Job Title: HouseKeeping Supervisor

Location: Abuja
Reporting to: Executive HouseKeeper

Position Objective
The objective for the HouseKeeping Supervisor is to:

  • Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in the hotel.
  • Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment.

Role / Responsibilities

  • Ensure that work/cleaning schedules are followed as closely as practical
  • Submit accident/incident reports to the director on the shift in which they occurred.
  • Ensure that personnel are performing assigned tasks in accordance with established housekeeping procedures
  • Ensure that appropriate personal protective equipment used in the handling of infectious materials is available and easily accessible to housekeeping personnel.
  • Supervise housekeeping staff attendant and shift issues
  • Handles first level complaint escalations
  • Liaise with maintenance departments to ensure smooth flow of repair work in the hotel
  • Liaise with Front Office regarding guest check in’s and check outs, room assignments and rooming lists
  • Ensure the hygiene and safety of the hotel bedrooms
  • Monitor room maintenance
  • Ensure that guests receive high quality service
  • Ensure world class standard is applied in housekeeping

Professional / Educational Requirements

  • Education to HND level or similar standard in hotel management
  • A minimum of 2 years working experience in the hospitality in housekeeping capabilities
  • 1 years Significant experience is supervisory role
  • Fluency in a second language would be an advantage and beverage industry

Qualities and Skills Required:

  • Excellent listening
  • Attention to detail
  • Time management skills
  • Ability to deliver training
  • Team working
  • Excellent Customer relationship management
  • Good physical resilience
  • Amiable disposition
  • Organization and thoroughness
  • Discretion: not disturbing guests

Application Closing Date
12th May, 2017.

How to Apply
Interested and qualified candidates should send their CV’s to: careers@flexedge.com.ng with “HKS-HOSP-FCT” as subject of the mail.

Note:

  • Failure to use code as subject of the mail automatically disqualifies candidate.
  • Only qualified candidates will be contacted.

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